[Solved] Registration/mail problems (Every problem fixed)
Posted: Wed Nov 26, 2014 4:43 pm
It seems that registering with a hotmail email address is a 50-50%.
It either works, or the registration mail gets lost all the time.
- Our site is set up correctly, it puts the new mails into the queue properly.
- Server is set up fine, checked it with multiple MX checkers. All 100% green.
- Server sends out mails, checked logs. Mail is handed over to Hotmail, which throws them into the trash.
Now for the fun part:
This is a known issue at Hotmail/Outlook and there is NO proper fix for it. Just Google "Queued mail for delivery" and "hotmail".
For now, I contacted the Hotmail/Outlook team (via some form) to get our IP whitelisted.
Hope they will address the problem fast. Meanwhile, contact me if you cannot register and I will approve your account.
It either works, or the registration mail gets lost all the time.
- Our site is set up correctly, it puts the new mails into the queue properly.
- Server is set up fine, checked it with multiple MX checkers. All 100% green.
- Server sends out mails, checked logs. Mail is handed over to Hotmail, which throws them into the trash.
Now for the fun part:
This is a known issue at Hotmail/Outlook and there is NO proper fix for it. Just Google "Queued mail for delivery" and "hotmail".
For now, I contacted the Hotmail/Outlook team (via some form) to get our IP whitelisted.
Hope they will address the problem fast. Meanwhile, contact me if you cannot register and I will approve your account.