crash report: https://github.com/qbittorrent/qBittorrent/issues/5463
It crashes every time, no exceptions. Nothing changed since yesterday, today it auto-loaded some torrents via RSS, and now it is not working anymore, crashes every time after it is restarted because of previous crash. After starting there is crash report, but all torrents are running in background, RSS is working too, torrents are added and downloaded behind crash report.
I cannot remove torrents, because crashing report is blocking access - as soon as I close crash report, qBittorrent closes too.
How to troubleshoot this. Probably I need to remove the last loaded torrents. But how? Is there a config file that can be edited?
PLS help - qBittorrent crashes every time at start.
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gnd
PLS help - qBittorrent crashes every time at start.
Last edited by gnd on Thu Jun 30, 2016 3:41 pm, edited 1 time in total.
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tekko
Re: PLS help - qBittorrent crashes every time at start.
Open "%LOCALAPPDATA%\qBittorrent", there should be two folders inside, logs and bt_backup.
Inside logs folder, read the log...
Inside bt_backup, sort the files by date. Look at only the .torrent files. See if the date and time of the newest .torrent matches the time you started crashing. Note the filename, which is the hash. Move the hash.torrent and hash.fastresume somewhere else with qbittorrent not running, not showing in task manager at all. Restart qbt.
I would actually move out the whole bt_backup folder to make sure if qbt starts. If it doesn't start, then I would take out the settings folder also. (%APPDATA%\qBittorrent)
If qbt starts after removing the settings folder, set it up again and make sure the new settings works. Now put back the bt_backup folder with or without the newest files.
P.S. backup the stuff before messing around.
Inside logs folder, read the log...
Inside bt_backup, sort the files by date. Look at only the .torrent files. See if the date and time of the newest .torrent matches the time you started crashing. Note the filename, which is the hash. Move the hash.torrent and hash.fastresume somewhere else with qbittorrent not running, not showing in task manager at all. Restart qbt.
I would actually move out the whole bt_backup folder to make sure if qbt starts. If it doesn't start, then I would take out the settings folder also. (%APPDATA%\qBittorrent)
If qbt starts after removing the settings folder, set it up again and make sure the new settings works. Now put back the bt_backup folder with or without the newest files.
P.S. backup the stuff before messing around.
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gnd
Re: PLS help - qBittorrent crashes every time at start.
tekko, thnx for help. I moved BT_BACKUP to another location, and then it restarted fine, without crash. Then I stopped qbt, put BT_BACKUP folder back, and all is fine now. All files are still there as they were before, torrents are loaded properly into qbt, but there is no more crash. Maybe it will reapear later when that torrent is triggered again.
BTW, I noticed there are many files in BT_BACKUP folder, many more than I have loaded in qbt, and all are hash only, no names. Is there a way to cleanup that folder? And what are those .fastresume files? There is too many of those too.
Is there a way to export all currently loaded torrents to selected location, and then reimport them back, after deleting all redundant files?
BTW, I noticed there are many files in BT_BACKUP folder, many more than I have loaded in qbt, and all are hash only, no names. Is there a way to cleanup that folder? And what are those .fastresume files? There is too many of those too.
Is there a way to export all currently loaded torrents to selected location, and then reimport them back, after deleting all redundant files?
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tekko
Re: PLS help - qBittorrent crashes every time at start.
.fastresume contains the torrent progress and stuff
While qbt isn't running, open the bt_backup folder and move out the files that aren't in pairs. i.e. .torrent without .fastresume and vice versa.
Start qbt and see if the number of torrents remains the same. For the ones u moved out, you can try to add the .torrent again to see what they're. For the single .fastresume files, search the hash with google. If you don't really care, just delete them...
While qbt isn't running, open the bt_backup folder and move out the files that aren't in pairs. i.e. .torrent without .fastresume and vice versa.
Start qbt and see if the number of torrents remains the same. For the ones u moved out, you can try to add the .torrent again to see what they're. For the single .fastresume files, search the hash with google. If you don't really care, just delete them...
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HaArD
Re: PLS help - qBittorrent crashes every time at start.
Excellent tip. Totally solved it for me.tekko wrote: Thu Jun 30, 2016 5:04 pm Inside bt_backup, sort the files by date. Look at only the .torrent files. See if the date and time of the newest .torrent matches the time you started crashing. Note the filename, which is the hash. Move the hash.torrent and hash.fastresume somewhere else with qbittorrent not running, not showing in task manager at all. Restart qbt.