Help please - getting info to report bug (or confirm that setup my end correct)

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Andrew F in Australia

Help please - getting info to report bug (or confirm that setup my end correct)

Post by Andrew F in Australia »

Hi All,

qbittorrent was working well for the last fortnight  The routine upgrade in Ubuntu 16.04.01 yesterday appears to have broken my version of qbittorrent, with random and constant "Floating point exception" errors as it now crashes and shuts down randomly.

After the error/crash started, I removed and re-installed qbittorrent via the following terminal commands:
sudo apt-get remove qbittorrent,
sudo apt-get purge qbittorrent
sudo apt-get autoremove
sudo apt-get install qbitttorrent
sudo apt-get upgrade
sudo apt-get update

Current Error (Occurring before and after I reinstalled qbittorrent.)
horace@horace-P57:~$ qbittorrent
Floating point exception (core dumped)
#as it crashes and closes without warning

Here's what I can find out so far:
horace@horace-P57:~$ qbittorrent --version
qBittorrent v3.3.1

horace@horace-P57:~$ uname -a
Linux horace-P57 4.4.0-62-generic #83-Ubuntu SMP Wed Jan 18 14:10:15 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

*Question 1* The bug report asks for Qt version - from a google search, I'm unsure if these commands are correct.  If so, does this mean that Qt isn't installed?
horace@horace-P57:~$ qmake --version
qmake: could not exec '/usr/lib/x86_64-linux-gnu/qt4/bin/qmake': No such file or directory
horace@horace-P57:~$ pkg-config --modversion QtCore
Package QtCore was not found in the pkg-config search path.
Perhaps you should add the directory containing `QtCore.pc'
to the PKG_CONFIG_PATH environment variable
No package 'QtCore' found
horace@horace-P57:~$ qtdiag
qtdiag: could not find a Qt installation of ''

I have not removed this package intentionally

*Question 2*

The bug report also asks for the version of libtorrent
horace@horace-P57:~$ locate libtorrent-rasterbar.so.8
/usr/lib/libtorrent-rasterbar.so.8
/usr/lib/libtorrent-rasterbar.so.8.0.0

horace@horace-P57:~$ python --version
Python 2.7.12

*Question 3*
Is there a faultfinding procedure I can follow, or a simple command to generate an error log so that we can find out what is happening and fix the error?

OR

Have I not gotten all dependencies installed?  (I'll reinstall now and copy the terminal output below)

Any advice you can provide would be greatly appreciated.

With thanks in advance?

A

Code: Select all

horace@horace-P57:~$ sudo apt-get remove qbittorrent
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following package was automatically installed and is no longer required:
  libtorrent-rasterbar8
Use 'sudo apt autoremove' to remove it.
The following packages will be REMOVED:
  qbittorrent
0 to upgrade, 0 to newly install, 1 to remove and 0 not to upgrade.
After this operation, 5,853 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 182056 files and directories currently installed.)
Removing qbittorrent (3.3.1-1) ...
Processing triggers for bamfdaemon (0.5.3~bzr0+16.04.20160824-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu5) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for man-db (2.7.5-1) ...
Processing triggers for hicolor-icon-theme (0.15-0ubuntu1) ...
horace@horace-P57:~$ sudo apt-get purge bittorrent
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Package 'bittorrent' is not installed, so not removed
The following package was automatically installed and is no longer required:
  libtorrent-rasterbar8
Use 'sudo apt autoremove' to remove it.
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
horace@horace-P57:~$ sudo apt-get autoremove
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages will be REMOVED:
  libtorrent-rasterbar8
0 to upgrade, 0 to newly install, 1 to remove and 0 not to upgrade.
After this operation, 3,602 kB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 182034 files and directories currently installed.)
Removing libtorrent-rasterbar8 (1.0.7-1build1) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...
horace@horace-P57:~$ sudo apt-get install qbittorrent
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  libtorrent-rasterbar8
Suggested packages:
  libtorrent-rasterbar-dbg qbittorrent-dbg
The following NEW packages will be installed:
  libtorrent-rasterbar8 qbittorrent
0 to upgrade, 2 to newly install, 0 to remove and 0 not to upgrade.
Need to get 0 B/4,359 kB of archives.
After this operation, 9,456 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Selecting previously unselected package libtorrent-rasterbar8.
(Reading database ... 182028 files and directories currently installed.)
Preparing to unpack .../libtorrent-rasterbar8_1.0.7-1build1_amd64.deb ...
Unpacking libtorrent-rasterbar8 (1.0.7-1build1) ...
Selecting previously unselected package qbittorrent.
Preparing to unpack .../qbittorrent_3.3.1-1_amd64.deb ...
Unpacking qbittorrent (3.3.1-1) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.15-0ubuntu1) ...
Processing triggers for man-db (2.7.5-1) ...
Processing triggers for bamfdaemon (0.5.3~bzr0+16.04.20160824-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu5) ...
Setting up libtorrent-rasterbar8 (1.0.7-1build1) ...
Setting up qbittorrent (3.3.1-1) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...
horace@horace-P57:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
horace@horace-P57:~$ sudo apt-get update
Hit:1 http://au.archive.ubuntu.com/ubuntu xenial InRelease                                                    
Hit:2 http://au.archive.ubuntu.com/ubuntu xenial-updates InRelease                                                                                    
Hit:3 http://au.archive.ubuntu.com/ubuntu xenial-backports InRelease                                                                                  
Hit:4 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu xenial InRelease                                                                           
Get:5 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Get:6 http://security.ubuntu.com/ubuntu xenial-security/main amd64 DEP-11 Metadata [68.0 kB]                                                                                                               
Get:7 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [48.0 kB]                                                                                                                  
Get:8 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 DEP-11 Metadata [32.1 kB]                                                                                                           
Get:9 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [37.0 kB]                                                                                                              
Fetched 287 kB in 14s (19.3 kB/s)                                                                                                                                                                          
Reading package lists... Done
Last edited by Andrew F in Australia on Sat Feb 18, 2017 8:05 pm, edited 1 time in total.
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